We have a great track record in creating cost effective IT solutions for Small to Mid-Sized Businesses. Our concentration is on providing the right solution to the customer; whatever level support your business needs Northwest Dedicated can find a solution.
24/7/365 Customer Care
Our services are delivered to the customer in real time on a continuous basis, the slightest problem with their network will be immediately noticed. That's why we must ensure that we have a 24/7/365 customer support desk that can work quickly to resolve any problem the customer might have. The faster and more diverse the support is, the better the chances for the company to keep their business moving.
Proactive IT Security
Protecting your company’s private information from hackers is a significant challenge for businesses. We provide you with corporate grade security for your servers and desktops while keeping your systems at their peak performance.
- IT Helpdesk
You are a business that relies on technology and could benefit from an IT helpdesk to keep your employees up and running on a day-to-day basis.
- IT Support For Remote Offices
Like many other small and medium businesses today, your organization has its headquarters, sales and support offices in various locations.
- IT Consulting
You are a growing, fast-paced company without a plan to handle your IT services and costs.
- IT Support For Mobile Workforce
Your team is on the road, but their productivity applications are at the office.
We will provide timely, courteous customer service. If ever we're discourteous, or if customers' inquiries are not handled in a timely manner, we encourage customers to let us know.
We will provide customers with an accurate bill. If a customer's bill is inaccurate, in addition to correcting it, we'll automatically credit that account.
We will respect each customer's property. Respecting the property of others is a fundamental courtesy.
If you aren't happy, we want to know. Contact us by email or call customer service at 877-265-8901 whenever you have a concern or a problem with your IT service.